At Complete K9 Training, we are committed to protecting your privacy and ensuring the security of your personal information when you visit our website. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with applicable Australian privacy laws.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

• Contact Information: Name, email address, phone number, and mailing address when you fill out forms or contact us.

• Service Information: Details about your dog, training preferences, and any inquiries or bookings you make.

• Payment Information: Credit card details and billing address for service payments (processed securely).

2. How We Use Your Information

We may use your information for the following purposes:

• To provide and manage our dog training services.

• To process payments and manage bookings.

• To communicate important updates, promotional offers, and newsletters.

• To improve our website and services based on user feedback and behavior.

3. Disclosure of Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party vendors who assist us in operating our website and providing services (e.g., payment processors) under strict confidentiality agreements.

• Legal Authorities: When required by law or to protect our rights or the rights of others.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers and encryption for sensitive data.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies help us analyze website traffic and improve our services. You can control cookie settings through your browser, but disabling cookies may limit your ability to use certain features of our site.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.

7. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if necessary. To do so, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us:

• Phone: 0481 308 109

• Email: admin@completek9training.com.au

Thank you for choosing Complete K9 Training. We are dedicated to safeguarding your privacy and ensuring a safe online experience.